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Data Privacy

Controller
Below, we, FWU Invest S.A. as applicable according to the imprint, hereinafter also referred to as "FWU", "we", "us", "our", inform you about the processing of your personal data in connection with the use of our websites:"​

Should you have any other questions concerning data protection in connection with our website or the services offered on the website, please contact the relevant Data Protection Officer/ the data protection support team:​

Scope, Purpose and Legal Basis of the Processing of Personal Data
In the following situations, we collect and use personal data directly from our users or from other sources (as presented below):

Provision of the Website and Creation of Log Files
Every time a user accesses our website, our system automatically records data and information from the requesting computer system. In this context, the following data ("technical information") are collected:

  • Information on the browser type and version

  • The user's operating system

  • The user's Internet service provider

  • The user's IP address

  • Date and time of the access

  • Websites from which the user's system accesses our website

  • Websites that are accessed by the user's system via our website

The data are also saved to our system's log files. These data will not be stored together with other personal data of the user.
In this context, we collect and use this technical information for purposes related to (network) security (e.g. to be able to combat cyber-attacks), marketing, to gain a better understanding of our users' needs, to continually improve our website and to enable the delivery of the website to the respective user's computer.
The objective of the storage in log files is to ensure the operability of the website. Moreover, we use the data to optimise the website and to ensure the security of our information technology systems. In this connection, the data are not analysed for any marketing purposes.
The legal basis for the temporary storage of the data and of the log files is Art. 6 (1) f GDPR.

Use of Cookies
Our website uses cookies. Cookies are text files that are stored in the web browser or by the web browser on the user's computer system. When a user accesses a website, a cookie may be saved to the user's operating system. This cookie contains a specific character sequence that enables unique identification of the browser when the website is accessed again.
Cookies are stored on the user's computer, from where they are transmitted to us. You as the user have full control over the use of cookies. You can deactivate or limit the transmission of cookies by changing the settings of your web browser. Previously stored cookies can be deleted whenever you wish. This can even take place automatically. If cookies are deactivated for our website, it might no longer be possible to fully use all functions of the website.
For further information on the cookies we use, their purpose and legal basis, please refer to our Cookie Policy.

Tracking Tools
Our website uses tracking tools. Tracking tools are used to boost the efficiency of our website.
For further information on the individual tools we use, their purpose and legal basis, please refer to our Tracking Tool Policy.


Statistical Analyses
There is a possibility that your data may be analysed in order to evaluate the preferences of our members ("statistical analysis") in a data warehouse for the sake of interest-oriented marketing, an individualised approach and ongoing optimisation of our business process. The objective of this processing is to gain a better understanding of what our customers expect from us and to be able to offer you custom-tailored communication. Moreover, these analyses help us in the fields of fraud detection, audit and ensuring security; thus, we engage in this processing in order to protect our legitimate interests (Art. 6 (1) f GDPR).
 

Request a Call back
On our website you can provide us with your contact data, such as your name, e-mail address, phone number as well as your post code, in order to request us to call you back.
We process your data for pre-contractual reasons, in order to comply with your contract (Art. 6 (1) b GDPR) as well as to protect our legitimate interests such as providing you with efficient customer service (Art. 6 (1) f GDPR).

Our Legitimate Interests in the Processing of Personal Data
In case Art. 6 (1) f GDPR represents the legal basis for the processing, our legitimate interests comprise the following points apart from the purposes listed above:

  • Protection of the company against material and non-material damage

  • Professionalisation of our services

  • Cost optimisation (control and minimisation)

2.4. Other Processing Obligations
If we are required by law to do so, we may process personal data e.g. in order to comply with retention obligations under commercial or tax law or to meet requirements under security law. For further information on retention periods, please refer to "Duration of the Data Processing".

Obligation to Specify Personal Data
With respect to mandatory statutory or contractual requirements, we have indicated the mandatory fields that need to be completed in the input dialogues on our website so that we can perform the contract or service you request.
 

Duration of the Data Processing
Your personal data will be erased as soon as they are no longer needed for the said purposes. Personal data may be retained for the period during which claims may be asserted against the FWU Invest. Additionally, the personal data will be stored insofar as and for as long as the FWU Invest is required to do so by law. Among other things, the obligations to furnish evidence and the retention obligations are governed by the Commercial and Tax laws and Anti-Money Laundering laws.
 

Right to Object (Art. 21 GDPR)
You have the right to object, on grounds relating to your particular situation, at any time to processing of personal data concerning you which is based on point (e) or (f) of Article 6 (1), including profiling based on those provisions.
The controller will no longer process the personal data unless the controller demonstrates compelling legitimate grounds for the processing which override the interests, rights and freedoms of the data subject or for the establishment, exercise or defence of legal claims.
Where personal data are processed for direct marketing purposes, you have the right to object at any time to processing of personal data concerning you for such marketing, which includes profiling to the extent that it is related to such direct marketing.
If you object to processing for direct marketing purposes, the personal data will no longer be processed for such purposes.
In the context of the use of information society services, and notwithstanding Directive 2002/58/EC, you may exercise your right to object by automated means using technical specifications.
 

Forwarding of Personal Data to Third Parties
In order to be able to offer you our products and services on the basis of our contractual obligations or under consideration of our legitimate interests, we may need to forward your personal data to third parties in or outside the FWU Group. These recipients can be categorised as follows:

  • Service Provider

  • Marketing

  • IT

In this context, personal data may be transmitted to third countries or international organisations. For your protection and the protection of your personal data, such data transfers are subject to appropriate safeguards pursuant to and in accordance with the statutory requirements (especially application of EU standard contractual clauses), or the EU Commission has issued an adequacy decision (Art. 45 GDPR).
For information on EU standard contractual clauses, refer to [http://eur-lex.europa.eu/LexUriServ/LexUriServ.do?uri=OJ:L:2010:039:0005:0018:EN:PDF]. The EU Commission makes the information on its adequacy decisions available under [https://ec.europa.eu/info/law/law-topic/data-protection/data-transfers-outside-eu/adequacy-protection-personal-data-non-eu-countries_en#dataprotectionincountriesoutsidetheeu].

If you want to request a copy of the security measures applied, please contact the above listed (Controller) data protection officer or the data protection support team.

Moreover, we are under the statutory obligation to provide personal data to national and international authorities ((Art. 6 (1) c GDPR) in conjunction with local and international regulations and treaties).
 

Rights of the Data Subject
FWU Invest endeavours to ensure fair and transparent processing. To us, it is important that data subjects can exercise both their right of objection and, if the respective legal conditions are on hand, the following rights:

  • Right of access (Art. 15 GDPR)

  • Right to rectification (Art. 16 GDPR)

  • Right to erasure ("right to be forgotten") (Art. 17 GDPR)

  • Right to restriction of processing (Art. 18 GDPR)

  • Right to data portability (Art. 20 GDPR)

  • Right to object (Art. 21 GDPR)

To exercise your right, you can write an e-mail to the data protection support team who are outlined under Controller. Please note that we will process your personal data pursuant to Art. 6 (1) c GDPR in order to be able to process your request and for identification purposes.

Furthermore, you may file a complaint with a supervisory authority for data protection in Luxembourg:

CNPD (Commission Nationale pour la Protection des Données)
1, Avenue du Rock'n'Roll
4361 Esch-sur-Alzette
Luxembourg
Web: https://cnpd.public.lu/fr/support/contact.html


Consent
If you have given us your consent to the processing of your personal data, we hereby inform you that you can revoke this consent whenever you wish.

In all other cases or if you have difficulties revoking your consent on this website, please feel free to contact the data protection support team who are outlined under Controller.

Please note that your revocation of consent will only apply in the future and does not affect the legitimacy of the processing that has taken place in the past. In some case, we may be entitled to continue to process your personal data despite your revocation on a different legal basis, e.g. to fulfil a contract.
 

Disclaimer and Limits of the Privacy Policy
This privacy policy merely applies to processing by the following website:


Other websites are not covered by this privacy policy and provide their own specific privacy policies.

Let's Connect

Drop us a line or give us a call. 

Address

12 Rue du Chateau d 'Eau

L-3364, Leudelange

Grand Duchy of Luxembourg

Email

Phone

+352 26197700

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© 2025 FWU Invest

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